American Valet Parking Response
Terms & Conditions
Effective date: June 1, 2026
These Terms & Conditions govern use of the AVPR One parking app operated by American Valet Parking Response, including QR parking payments, parking session activation, SMS and voice messaging, permit validation, citations, reporting, support, and payment.
Parking sessions
When you start a parking session, you confirm that the plate number entered is accurate and that the selected parking option matches your intended stay, location, and zone. You are responsible for reviewing the posted signage, rate option, location instructions, and session details before completing payment.
SMS and voice messaging
By providing your mobile number and opting in, you agree to receive transactional SMS and voice messages from AVPR One related to your parking sessions, receipts, reminders, extension links, service notices, support responses, and account or session updates. Message frequency varies by parking activity. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Consent and opt-out
Consent to receive SMS messages is used for parking operations and support communications and is not sold or shared with third parties for their marketing or promotional purposes. You can opt out of SMS messages at any time by replying STOP. After opting out, you may still need to use the website, posted instructions, or support channels to manage a parking session.
Location rules
Posted signage, zone instructions, and local parking rules still apply. If signage conflicts with a selected parking option, posted location rules control. Parking availability is not guaranteed unless expressly stated by the operator for that location.
Payments and records
Payment is processed by secure third-party payment infrastructure. AVPR One does not store raw card data in this public experience. Session, payment, and support records may be retained for operations, support, compliance, and fraud review.
Refunds and payment issues
Refunds, adjustments, and payment corrections are reviewed by the operator based on the parking location, session record, posted rules, and payment history. Submitting a support request does not pause location rules, citation review, or enforcement activity unless the operator confirms otherwise.
Citations and enforcement
If a session, permit, payment, plate, or location rule cannot be validated, the operator may review the record for citation, enforcement, or support action. You are responsible for keeping proof of payment and following posted location instructions.
Acceptable use
You agree not to misuse the service, attempt to bypass payment, submit false plate, permit, or payment information, interfere with system security, or use the service for unlawful activity.
Service availability
The service may be unavailable or delayed because of maintenance, connectivity issues, third-party providers, payment networks, device conditions, or events outside the operator's control. If the service is unavailable, posted location instructions and operator guidance still apply.
Support
If you need help with a session or payment, keep your plate number, location, and time of purchase available for support review. You can contact support at support@avprone.com.
Privacy
Use of the service is also subject to the AVPR One Privacy Policy, which explains how parking, payment, support, and messaging information is handled.
Changes to these terms
We may update these Terms & Conditions as the service, operating rules, or legal requirements change. The effective date above shows when these terms were last updated.